Frequently Asked Questions (FAQs)
1. What does Parnikon offer?
Parnikon is an online store offering a curated range of fashion and home décor products. Our collection includes clothing for men, women, and kids, as well as stylish home accessories.
2. Is shopping on Parnikon safe?
Yes. Parnikon uses SSL encryption to ensure secure transactions and protect your personal information.
3. What are your shipping charges?
We offer free delivery across India on most products. Shipping details are displayed during checkout.
4. What is your return policy?
We provide a 365-day return window. Products must be unused and returned in their original packaging. For return instructions, please refer to our Returns page or contact support.
5. How can I contact customer support?
You can reach us via the Contact Us page or email. We aim to respond to all queries within 24–48 hours.
6. What payment methods are accepted?
We accept all major Indian payment options including:
Credit & Debit Cards
UPI
Wallets
Net Banking
Cash on Delivery (where applicable)
7. How do I track my order?
Once your order is placed, you’ll receive a tracking link via email or SMS. You can also log in to your account to check the status.
8. Do you offer refunds?
Yes. Once we receive and inspect your returned item, we will initiate a refund to your original payment method. Refunds typically take 5–7 business days to reflect.
9. Is there a warranty or product guarantee?
All products are quality-checked before dispatch. In case of any manufacturing defect or issue, please contact us for a replacement or refund.
10. Are my personal details safe with you?
Absolutely. We value your privacy and do not share your information with third parties without your consent. For more details, see our Privacy Policy.